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Conflict Management and De-Escalation Training

Source: Fotolia

Have you ever been in a conflict situation and not known how to handle it? Have you actually found that in that conflict situation things have started to get out of hand and you have started to fear for your

Posted in Conflict Management, Personal Safety, Stress Control, Training Tagged with: , , , ,

Contact and Cover

Security guard hand holding cb walkie-talkie radio

    Contact and Cover: How would you and another colleague deal with situation where a service-user was showing aggravated behaviour if you were first on the scene? In the video above, we have a brief look at a technique

Posted in Conflict Management, Physical Intervention, Self-Defence, Training Tagged with: , , , , ,